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General Terms and Conditions for Deposits and Withdrawals by Clients

V.3.2024

These Terms and Conditions of ISEC Wealth Management Ltd (hereinafter “the Company”, “we”, “us”) apply to your deposit payments and withdrawal payouts made by Bank Wire Transfer  (hereinafter “Payment Methods”) to/from your investment account with us.

All deposits and withdrawals of funds are processed by the Company during its working hours: Monday - Friday, 09.00 - 18.00 CET.

Third-party deposit payments and withdrawal payouts are prohibited. You must only use Payment Methods that are under your name and lawfully belong to you.

The Сompany reserves the right to change these terms and conditions at any time. It is your sole responsibility to stay up-to-date with any changes to these terms and conditions, which can be found on our website in the Contract Terms section when you are logged in as a client.

In addition to the below-stated terms and conditions, please also read another important legal documents available on our website or check the FAQ section.

GENERAL TERMS AND CONDITIONS FOR DEPOSITS

1.    The Company may charge for deposits in accordance with ISEC Wealth Management Ltd. – Commission and Charges Schedule. Also, your Payment Method may do so at its own discretion, which is beyond our control. We do not cover any fees that any of your Payment Methods may charge you. You are responsible for checking the fees charged by your Payment Method before you make any deposit payments to the Company.
2.    The minimum initial deposit amount for the account activation is 10,000.00 EUR/USD. The minimum additional increment starts from 1000.00 EUR/USD.
3.    The deposits under the 10,000.00 EUR/USD will be processed back to the original source of funds within 10 (ten) working days if the additional funds to reach the threshold do not arrive during this period.
4.    In case you would like to use an additional Payment Method, the minimum amount for verification purposes is 1,000.00 EUR/USD. The additional beneficiary details will be added to your client area accordingly.
5.    The maximum deposit amount per single transaction and/or per day/week/month depends on your Payment Method. You are responsible for checking the minimum and maximum limits for your deposit payments applied by your Payment Method before you make any deposit payments to the Company. 
6.    You must always keep your device’s operating system and anti-virus software functionable and up-to-date, and regularly check your devices for viruses before using any Payment Methods.
7.    You agree that you understand the naturally inherent technological vulnerability including but not limited to any failure, delay, malfunction, outage and/or disruption of any of your Payment Methods which you use.
8.    You accept that under no circumstances shall The Company be held liable for, including but not limited to, any failure, delay, malfunction, outage and/or disruption of any of your Payment Methods which you use.
9.    The Company may request any additional supporting documentation for the control purposes and to reject a deposit if it deems that it may not be legitimate.
10.    If the requested documents are not supplied by you in a satisfactory manner, your payments may be cancelled or suspended for security reason in order to prevent any potential fraud and/or any possible payment issues.
11.    In case of the rejection of deposit, the funds will be processed back to the original source of deposit.
12.    Should you wish to deposit financial instruments or make a B2B (broker-to-broker) transfer, please contact our customer support team at [email protected] for individual consideration.
13.    In case of B2B (broker-to-broker) deposit arrived from the other investment company/broker with whom the Company has the relevant counterparty agreement, the minimum period for investments before any first withdrawal is 6 (six) months.
14.    In the case of a B2B (broker-to-broker) deposit, the minimum amount of 1,000.00 EUR/USD for verification of your bank details for further withdrawal availability must be sent by bank wire in front of the B2B transfer.

GENERAL TERMS AND CONDITIONS FOR WITHDRAWALS

1.    You must create a withdrawal request through your client area upon logging in to the Company’s web page and identifying yourself by entering the previously registered e-mail address and the password and choosing the Payment Method. 
2.    The withdrawal fee will be deducted from the requested amount according to Commission and Charges Schedule available on our website. Also, we do not cover any fees that any of your Payment Methods may charge you. You are responsible for checking the fees charged by your Payment Method before you make any withdrawal payouts.
3.    The minimum withdrawal amount starts from 100.00 EUR/USD. The maximum withdrawal amount depends on your Payment Method.   
4.    The maximum withdrawal amount by using Bank Wire Transfer is 50,000.00 EUR/USD per day. 
5.    The processing time depends on the available cash balance on your account as well as on the type of withdrawal. You may request to withdraw your available cash balance, partially withdraw your investment balance, and/or complete the liquidation of your investment portfolio.
6.    We process withdrawal payouts of available cash balance and/or partial or whole investment balance within 1 to 10 working days. 
7.    The funds normally shall arrive at your Payment Method within 1-5 working days, depending on your Payment Method. Therefore, the maximum waiting time to receive your funds is within 15 working days depending on your Payment Method. It is your sole responsibility to check the time-frames and also any clearance rules for receiving your withdrawal payouts applied by your Payment Method before you make any withdrawal payouts.
8.    The complete liquidation of the portfolio might take additional time according to the procedure of limit orders the company executes and has potential loss due to the fluctuation of market prices. All the relevant commissions and charges according to Commissions and Charges Schedule will be applied on the final amount of the withdrawal at the day of the actual withdrawal. 
9.    We only process withdrawal payouts via the same Payment Methods which you had used for making your deposit payments to the Company.
10.    In case of multiple Payment Methods, the withdrawal request, including your profit, will be withdrawn proportionally to your deposits from those Payment Methods.
11.    Withdrawal to a different source (Payment Method) is subject to approval by Compliance Department and is possible in exceptional cases due to significant reasons (i.e. closure of bank account).
12.    You must always keep your device’s operating system and anti-virus software functionable and up-to-date, and regularly check your devices for viruses before using any Payment Methods.
13.    You agree that you understand the naturally inherent technological vulnerability including but not limited to any failure, delay, malfunction, outage and/or disruption of any of your Payment Methods which you use.
14.    You accept that under no circumstances shall the Company be held liable for, including but not limited to, any failure, delay, malfunction, outage and/or disruption of any of your Payment Methods which you use.
15.    The Company may stop and postpone a withdrawal request to obtain from the Client any applicable pending or additional supporting documentation for the control/monitoring purposes and may reject a withdrawal request if it deems that it may not be legitimate or out of the scope of portfolio management Client\'s account activity (e.g. if the requested documents are not supplied by you in a satisfactory manner, or you are asking for a specific transfer method, and in some other cases).
16.    The maximum time frame for the pending withdrawal request is up to 10 (ten) working days. In case the requested documents are not supplied by you within this period, the withdrawal request will be declined and can be created again upon receiving the requested documentation. 

For further information and technical assistance please contact our customer support team via email [email protected].

RISK WARNING

Investing in financial instruments involves a high degree of risk and may not be suitable for all investors. Trading in financial instruments can result in both an increase and decrease in capital. Please refer to our Risk Disclosure available in our web site for further information.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

CONTRACT TERMS

For more information about the company's policies when using this website and the contract terms that are used when opening an account with ISEC, please go to CONTRACT TERMS .

Company information, Terms and conditions agreement, Portfolio management addendum, Custody addendum, Risk disclosure and warning, Conflict of interest, Order execution policy, Investor compensation fund, Client categorisation policy, Privacy policy, Commission and charges schedule, Complaints procedure for clients, Terms of use of website

RISK WARNING: Investing in financial instruments involves a high degree of risk and may not be suitable for all investors.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

RISK WARNING: Investing in financial instruments involves a high degree of risk and may not be suitable for all investors.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.